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FAQ

Simply click on the “Forgot Password” option on the login page, enter your registered email or mobile number, and follow the instructions to reset your password.

You will receive a password reset link or OTP (One-Time Password) on your registered email address or mobile number, depending on your account settings.

Please check your spam/junk folder in your email. Also, ensure your registered email or mobile number is correct. If the issue persists, try resending the OTP or contact support.

Yes, you can reset your password without logging in by using the “Forgot Password” feature available on the login page.

Yes, TejViral uses secure verification methods like OTP and email authentication to ensure your account remains protected during the reset process.

The reset link or OTP is usually valid for a limited time (e.g., 5–15 minutes). If it expires, you can request a new one.

Use a combination of uppercase and lowercase letters, numbers, and special characters. Avoid using easily guessable information like your name or phone number.

Yes, TejViral follows secure encryption and verification protocols to protect your personal and account information.